failed to join instance (lioneye's watch) with MTR report

hello

i have this problem that i cant join the instance after selcting a character
i can only bypass this issue by using a vpn which makes my connection worse

i looked inton the MTR and Connectivity Issue Primer from techinical support

https://pastebin.com/aDqhXSNt

this is the result
let me know if i can do anything to fix this issue