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I am pretty sure there is plenty topics like this here w/e. My account got recently banned and appeal didnt work even if i am 100% sure that i didnt break any tos unless using excilence ce or awa poe trade is bannable which i am pretty sure is not. Support refuse to give me any details why i was banned instead they said i break rule 7 which i didnt. Hack was also hard to believe since i logged 1 hour before ban and i can check my currency stash via exilence nothing is gone so its hard to assume. That false accusation and no way to defend myself is kinda depresing its why i am here. And not i am not mouse that was caught and trying to play innocent its 1000% ban for nothing and they just dont bother checking if it was mistake by them.
Last edited by Moucha99 on Apr 2, 2024, 9:11:14 PM Last bumped on Apr 14, 2024, 1:56:35 PM
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Hey there, unfortunately we are unable to discuss account related issues via the forums. Please contact us at support@grindinggear.com along with your account name and a few character names.
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Ohh sure i did but you keep saying that my account got reviewed and will stay banned. As i mentioned i didnt break any rule yet you keep saying that i am guilty how in the world am i supposed to accept that? If you never made a mistake about banning people it is your first time sadly you wont admit that which is dissapointing and not fair.
Last edited by Moucha99 on Apr 2, 2024, 9:20:23 PM
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Ohh sure i realized that but what to do in future to not get banned again for nothing? I dont feel safe creating new account it will happen again i guess.
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Bruh, i've been playing for 12 years, for at least 6 months per year (or more depending on the league)
I've never received a ban, bans don't come from nowhere, if they did, statistically i would have been banned more than once. I have no qualms continuing to play or even give them money because i KNOW i won't be banned. At the end of the day, you can claim innocence or ignorance but you ARE doing something that is pretty obviously against the ToS. Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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Hello!
I’m currently struggling with a similar problem, I’m sure that I didn’t break any rules, technical support only sends me copy-paste saying that they won’t look into the issue. https://www.pathofexile.com/forum/view-thread/3504968/page/1#p25292510 | |
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[Removed by Support]
So think about it... They didn’t care about the problems of the players, if you are banned, then make a new account and buy more tabs/MTX, we won’t really understand the problem, we’ll just send you a copy-paste :) Last edited by ShaunB_GGG on Apr 6, 2024, 6:46:55 AM
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Also, as can be seen from my message above, they don’t really want to talk about how technical support works in such cases, it would seem that the information does not carry much value (copy paste the answers from technical support - edited and deleted)
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Well, at least I found one case where GGG's decision was influenced.
https://www.pathofexile.com/forum/view-thread/3310138 Dear GGG, please tell me why am I a worse player than him? Do I not deserve to have my blocking reviewed objectively and fairly? I didn’t even have the opportunity to file a normal appeal; all normal support services offer the opportunity to dialogue with people who check such cases. Ultimately, you unblocked the accounts of the streamers who are objectively at fault, apparently, in order to play your game normally, you should become a streamer?) My main account https://www.pathofexile.com/account/view-profile/Masturbino_0_0 I look forward to a constructive dialogue with you to resolve the problem. | |
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