Bought the Voidbord Pack 4mo ago, still no merch

I bought the $480 Voidborn support pack, got all the cosmetics, but the t-shirt and hoodie never arrived. I picked both to be with the Searing Exarch, because I liked the aesthetic the most and wanted a memento.

I contacted support by email, and after answering all verification questions, they went silent. Is thee a phone number I can call to finally resolve this? It has been a few months now.
Last bumped on Mar 22, 2024, 6:27:46 PM
Hi there,

If you have already contacted Support via email, rest assured one of our team will get back to you as soon as possible. I apologise for any delay in response.
Hello.

Last time they replied was on January 7. Should I keep waiting?


[Removed by Support]
Last edited by Mousa_GGG on Mar 22, 2024, 6:50:09 PM
Hi there xxn1927, I have had a look into this and have sent you a private message about this matter, would you be able to get in touch so we may be able to discuss this further? Cheers!

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