moving into another country

hi dear people,

i will move at the end of this week from austria to germany and wanted to ask what exactly i have to change to not get banned/locked for "fraud" when i buy something from the shop?

i read some reddit posts (i know i know...) that peoples accounts got locked for "fraudulent paymen" and i definitely want to avoid such stuff.

thanks in advance
a happy gamer
Last bumped on Sep 25, 2024, 5:32:44 PM
Hi there!

Could you please contact us at support@grindinggear.com so that we can look further into this situation for you?
I moved from Austria to Germany a while back, so I totally get your concern. To avoid any issues with your account getting flagged for fraud, make sure to update your billing address and payment information with the new German details right away. It’s important that everything matches your current location, especially when making purchases from a store that might track your region.

When I moved, I also found it helpful to get all my logistics in place ahead of time. If you still need any help with moving, check out https://threemovers.com/moving-companies-austria-to-germany/. It has some great advice for smooth relocation.
Last edited by Kevyw on Sep 30, 2024, 9:03:29 AM
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Kevyw wrote:
I moved from Austria to Germany a while back, so I totally get your concern. To avoid any issues with your account getting flagged for fraud, make sure to update your billing address and payment information with the new German details right away. It’s important that everything matches your current location, especially when making purchases from a store that might track your region.


That.

You will most likely get IP locked when you attempt to login from your new location which only requires that you go to your linked email account and enter the code that should be sent.
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