Character missing from Ladder API in Gauntlet after name change

Hello,

I started my gauntlet as "DumboFuckGuantletIsHard" and eventually renamed it to "DumboGauntletCasual" at some point in campaign. At the moment, im level 87 and according to poe-racing sitting in #35 for Trickster BUT none of my gear is shown and my old character name is being returned through the ladder APIs.

I reached out to the folks at poe-racing.com and they said that the issue is with GGG's API and it needs to be fixed here (and not something on their end). Can you help me out? I don't care much about the prize pool but it's my first time playing HC and it would be great if I could at least formally make it on the ladder somewhere when its all said and done.

Thanks!
Dumbo
Last bumped on Feb 8, 2024, 6:20:01 PM
Hey FearlessDumb0! I'm sorry to hear about that. Could you please contact us via email at support@grindinggear.com so that we can look into this further with you?
Need help with anything? Feel free to contact us via support@grindinggear.com :)

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