Locked account because "logging from new location" on first login of the day
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For about a week now, every day on my first login of the day i get the message that i am logging in from a new location and have to enter the unlock code sent to my email.
After i unlock it's fine even if i logout until sometime the next day. Pretty anoyying. Last edited by wraur on Jan 26, 2024, 5:45:16 PM Last bumped on Jan 26, 2024, 7:56:43 PM
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Hey wraur, the problem you are experiencing may be that your IP is changing slightly each time you log in, so the system thinks you are in another location. We are able to disable the unlock code feature for your account, however, this would leave your account at risk to unauthorised users and potentially result in the loss of your items or characters.
If this is something you are interested in, please contact us at support@grindinggear.com along with your account name and a few character names. We'd be happy to look into this for you. |
