No Answer/Help

Hello

I am Slowly losing my patience here. Why do i still have to wait for a response after waiting already for 9 Days ? i cant wait anymore its making me sick i want to play the Game finally.I know i did nothing wrong as a new Player. I already Contacted the Support via Mail "support@grindinggear.com" Told them My Char/Accutn Name and Explaiend whats going on.

Help me !!!
Last bumped on Jan 3, 2024, 9:58:53 AM
Hey miutama, I'm really sorry to hear that you're experiencing a delay in hearing back from our Support Team. Unfortunately we're currently working through a backlog of emails.

We're trying our absolute best to get through all these inquiries as fast as possible. I assure you we'll get back to you as soon as possible.
I just think u ignored my mail and it doesnt even Exist , i dont even recieved a Ticket Number etc.

i have the feeling i will never get an answer
there are no ticket number for supporting player from GGG.
just so you know, they may take like 2 weeks or so to work on it.
Yes But understand me. I was on my Vacations and as a Gamer that hits me hard that i can not play a game that i enjoyed so much u know ? now im kinda sad af
well, all i can say is that, you think they care about you?
by alt account has also got banned, but all i received are copy paste answer :(
My feelings has changed from angry into sad :(
well Day 10 without a Reply

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