Cant Receive Unlock Code in Email
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Hi guys.
Today i was offline for 30mins and get back in to the game. I recieved a message that i need unlock code sent to my email for unlock my account because i logged in new location. But when i check my email and there is nothing sent from ggg. I checked all spam and surely nothing there. Im using outlook email. Can you help me in my case. Last bumped on Dec 29, 2023, 9:04:51 AM
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Hi there,
I'm sorry to hear you're having this issue. Could you please make sure you have added support@grindinggear.com to your email provider's contact list and/or whitelist? If you're still having issues with receiving your unlock code, please contact us at support@grindinggear.com so we can look into this further for you :) | |
" I tried and supporter just asked my account name and character name and nothing go next. Supporter not even reply my email when i ask how long it will take in my case. | |
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Hi there,
I'm afraid we are currently working through a backlog of emails, however rest assured one of our team will get back to you as soon as possible. I apologise for any delay in response. | |
" Hope i can enjoy holiday with my friend in 1 hour next. Is there any chance to make it faster :( |
