unfairly banned by section 7 of the Terms of Use

This was the response from my first account which was at lv 44 and I started playing for the first time and after 2 days of playing I was banned, the second account has not yet been responded to, it is not possible that they will not find this strange on their system

[Removed by Support]

How come the forum ADMs work so well, but the email support staff don't??
please. I just want to play, I can't create a third account or put money into the game because of this, I could get a third ban for no reason
Last edited by Vinky_GGG on Dec 28, 2023, 5:32:37 PM
Last bumped on Dec 28, 2023, 5:48:45 PM
Hey Afelionx, I'm really sorry to hear that you're experiencing a delay in hearing back from our Support Team. I'm afraid we're currently working through a backlog of emails.

We're trying our absolute best to get through all these inquiries as fast as possible. I assure you we will get back to you as soon as possible.
are the bans going to be re reviewd as there is a large amount of " incorrect Bans " being reported both on reddit and these forums and the poe discord? !

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