Unwarranted bans to my brothers accounts
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My brother and I have been playing Poe for a few months and have enjoyed our time. But earlier this morning his account got banned for "terms of use" but didn't state what he did wrong. He submitted a ticket and has yet to receive a word back in over 12 hours. On top of that his Alt account he just made today to restart this league on got banned while we were playing. As I just stated we were playing the whole time together and can vouch for him that he did not violate any misconduct whilst on Path of Exile. I would like to speak to some form of employee to get his main account unbanned or at least receive a justifiable reason for his bans.
Last bumped on Dec 27, 2023, 10:10:22 PM
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Hi there,
Unfortunately we are unable to discuss or appeal bans via the forums, however if your brother has contacted us via email at support@grindinggear.com regarding this, we will be sure to respond as soon as we can! |
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The same thing happened to me, on both of my accounts, so there's no point in creating a third one that will happen again, and they don't know why, their system is flawed
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