Route problems blocking my account
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The game is blocking accounts from Portugal and email support is not responding, I lost two accounts and I can't create a third because I'll get banned the same way if they don't resolve it
I need a member of the administration to check my account, the first account was banned just two days into the game, I created another one and had the same problem within a week of playing the game, I want to recover my account Last bumped on Dec 28, 2023, 4:36:39 AM
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Hey Afelionx, if you've already contacted us at support@grindinggear.com, we'll respond to you as soon as possible. We're currently working through a large number of support requests, but please rest assured we'll get back to you as soon as we can.
Need help with anything? Please contact us at support@grindinggear.com for assistance :)
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I'll wait a little longer, but it's been a week since the first account was banned and I haven't heard back.
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Welcome to POE my friend, where people get ban for literally no reason. Btw they are all on Christmas break so the earliest you gonna hear from this is probably the first week of Jan.
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" No reason that you care to admit Been here 11 years, not been banned. Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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" So you've been playing Poe for 11 years but only have 11 characters and only 4 are over level 90. You are a real player my friend. |
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" Check this account creation date and say same for me that got banned too. Last edited by Donoteatme#3531 on Dec 28, 2023, 4:37:56 AM
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