Main account permanently banned for no reason

I do not want to turn this into a hate post but I find it strange how in this game getting a perma-ban without any explanation is so easy. My main account is 4 years old and I have never had any problems. I have reached out to the support but all they said that they "may" look into it which isn't very supportive. The text on my account page says I breached the TOS. I have read through it and I fail to see where I did wrong. I do use Path of Building community fork, Awakened POE Trade and the mouse scroll wheel for left click swap but I know A LOT of people use those too.

I love the game, I love the community but losing an account that had a lot of time and real money invested into it just turns you away completely.
Last edited by Eveless373 on Dec 21, 2023, 7:02:51 PM
Last bumped on Dec 21, 2023, 7:05:13 PM
Hey there Eveless373,

I am sorry to hear that! We are currently working through a large volume of emails, though if you have contacted us via email at support@grindinggear.com regarding this, we will be sure to get back to you as soon as we are able.

I sincerely apologise for any delays or inconvenience in the meantime.

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