Account banned for no reason

Account ([Removed by Support]) was banned almost a week ago. Playing via Geforce Now, it means no 3rd party software could be used. No response from support (email linked to that account), no explanation, just a slap in the face.

And someone actually found time to ban on SUNDAY of all days, account which did nothing wrong, and now no one can be bothered to even reply. Is this for real?
Last edited by JC_GGG on Dec 14, 2023, 12:07:11 PM
Last bumped on Dec 15, 2023, 5:43:57 PM
If you've already contacted us at support@grindinggear.com then you'll need to wait for a response from the appropriate team member. I'm afraid we aren't able to assist with account-related issues via the forums and our team is currently working through a large number of tickets, so we greatly appreciate your patience.
One would assume that erroneous account blocking is supposed to supersede all other requests
Where's "a response from the appropriate team member"?

They obviously have time to ban accounts as a prank

Company that only reacts to streamers, pathetic

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