Thx GGG support
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I sent a request to support about changing the email for my game account. Since I moved to live in another country and I can’t log into my old email, they won’t let me into the game either. Technical support asked me for additional information, which I immediately sent, after which the technical support employee disappeared and nothing has happened for 5 days. Thank you GGG league has been skipped, it’s probably worth looking for another game.
Last edited by M83Pio on Dec 13, 2023, 7:35:02 AM Last bumped on Dec 13, 2023, 9:21:02 PM
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I apologise for any delay in replying to your email! We are currently working through a large influx of support requests, however, please rest assured that we'll respond to your email about this as soon as possible.
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I have exactly the same case. I am waiting now for one week for a simple Email change. I provided a lot of information that I am the owner. Other companies can verify it within one hour by asking for credit card digits. League is kinda ruined for me.
I wonder why they are doing this from a financial point. I was about to buy a supporter pack this league, but after this I decided to never buy any more packs. I also don't want to blame the support itself. These are just the poor employees that have to pay for Missmanagement of higher managers. | |
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No, it looks like the support person is just ignoring me. Having sent him the requested data, he simply disappeared. I never received a response or further instructions. |
