Specified account does not exist

In 5 years this is the first time I have encountered this problem, I cannot login my main account with my email. It's not locked, it just said the email does not exist and I was able to login one week ago.

The most upsetting thing is that I saw my profile and the characters are still there, but the guild that I create disappeared. There were a lot of stash tabs that me and my friend paid money for. I have no idea what happened to my account.

I already send email to the support with information but haven't heard them since then. I wonder if anyone have this specific issue or is it just me?
Last bumped on Dec 11, 2023, 12:03:13 AM
Hello ThiccFill,

I am sorry to hear that this has happened.

We offer our sincere apologies for the delay, we are currently experiencing high volumes of support requests. Rest assured we will respond as soon as possible.
Need help with anything? Feel free to contact us at: support@grindinggear.com :)

Report Forum Post

Report Account:

Report Type

Additional Info