Unlocking account/banned account

Hey can someone look into the tickets i've send to the support email regarding both of my accounts not being accessible one got locked due to switching locations and not having access to the email of it the other one got banned yesterday and now im stuck with 0 responses from the support for almost 3 days straight.
Last bumped on Dec 10, 2023, 5:46:32 PM
Hi there,

If you have already sent us an email regarding this issue at support@grindinggear.com, we will get back to you as soon as possible. We apologise for the delays in the meantime.

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