Friend banned out of nowhere without explanation

First, I know it is not supposed to be a forum topic but since we can't get any answer from mails, I write here !

Zofeon_Affliction a friend of mine got banned out of nowhere and apparently for no reason. He sent mails to banappeal@grindinggear.com and support@grindinggear.com but can't have any answer. As we are un early league rush it would be awesome to have some reactivity from your teams he has already lost more than a day worth of farming which is very very heavy at the start !

Please react !!!!!!
Last bumped on Dec 15, 2023, 6:49:29 PM
Hi there,

We are currently working through a large volume of requests at this time. I sincerely apologise for any delays or inconvenience this may cause!

If your friend has emailed us at support@grindinggear.com regarding this, we will be sure to respond as soon as we are able!
You are not going to ever be warned about a ban, you are not entitled to a specific reason, YOU can NOT do anything on your friends behalf....you WILL get your friend to appeal the ban then wait your turn.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1

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