transaction problem

I'm sorry, I have stored value just now, the website shows that the transaction failed, but my account has been debited and it shows that it is successful and I have not received points.
Last bumped on Sep 1, 2024, 8:42:50 PM
Hey there, zaby10102! We'd be happy to look into this for you. Could you please email us at support@grindinggear.com so that we may assist you further?
OK, I have sent the letter, thank you very much
i made two 50 dollars transactions on 09/01/2024 my bank got charged but i recieved no points on poe
Hey there,

As per our previous response, please contact us directly at support@grindinggear.com so that we can look into this for you :)

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