5 way legion unfixable game crashing

i crash CONSTANTLY in 5 way legion carries, probably 3 times for every 5 maps

specs: ryzen 5 5600x, rtx 3080 FE, 16 gb ram (not sure if the rest matters)

Things I've tried:
i have everyone disable minions and MTX
playing in windowed and in fullscreen
using dx11, using vulkan
using lockstep, using predictive
lower my resolution to 720p, and even all the way to 800x600
enabling dynamic culling, enabling dynamic resolution
ALL other graphics settings to a minimum
disabling sound COMPLETELY via game config files
verifying integrity of game files via steam
adding steam launch options such as --gc 1 (significantly decreases OUTOFMEMORY crashes) , and --nosound (helps with sound related crashes)
all drviers are up to date
tried different servers
tried reinstalling game
i have tried running from both steam and the poe standalone client

additional info:
-these crashes are ONLY in 5 way legions, i do not crash in any other content
-i ONLY crash with full parties, i can run 5 ways solo and never crash

Last edited by Apocalypse7 on Mar 4, 2021, 9:12:24 PM
Last bumped on Aug 2, 2024, 11:22:02 AM
Hey there, Apocalypse7.

Could you please provide a DxDiag report? To generate a DxDiag report, please follow these steps:

• Press the windows key + r on your keyboard to bring up the Run interface

• Type dxdiag into the run dialogue box and press enter

• When the dxdiag application starts up, press the Save All Information button in the bottom right and save the report to your desktop then post as a pastebin response
https://pastebin.com/my1CePgn

additional things ive thought of in the last few hours:
-i am running the game from steam if that matters
-these crashes are ONLY in 5 way legions, i do not crash in any other content
Last edited by Apocalypse7 on Mar 3, 2021, 2:47:21 PM
i tried posting a new one to reply to you directly rather than just comment on the thread, im not sure whether or not that would improve the chances of my reply being seen
Last edited by Apocalypse7 on Mar 3, 2021, 12:36:06 PM
https://pastebin.com/my1CePgn

additional things ive thought of in the last few hours:
-i have tried running from both steam and the poe standalone client
-these crashes are ONLY in 5 way legions, i do not crash in any other content
-i ONLY crash with full parties, i can run 5 ways solo and never crash

(i tried editing my previous reply instead making a new one lol sorry this is a mess, i dont rly post on forums)
Last edited by Apocalypse7 on Mar 4, 2021, 10:31:28 AM
Hey there!

I looked at your DXDiag, and it seems you may be having some memory corruption errors in relation to a Windows driver file. Have you recently run any updates or have any drivers installed that you can roll back temporarily? If this doesn't work, can you try reinstalling your drivers?
which drivers? im not sure where to look or which windows driver file you are referring to, i dont think i have done any recent updates that i can roll back, i will reinstall the drivers if i know which ones to reinstall
What you describe was exactly happening on my 5-way runs as well:

-More than 1 player involved
-Crash on 5-way only

After our intensive testing (by running even more 5-ways), we found out that the crash is related to Aukuna (Maraketh Boss).

Observation:
Every time a crash happens, the minimap marker of Aukuna will teleport next to a player. The player who Aukuna teleported to, if very far away from Aukuna's original position, will certainly freeze and crash afterwards. Other players, depending on proximity during crash, may or may not freeze as well.

Main victim will crash and is forced to terminate program. Secondary victims will freeze and sometimes resumed with client disconnection.

Test Environment:
All players have MTX off. We have both Vulkan on/off tested. We use both Nvidia and AMD graphics cards. We use both Intel and AMD CPUs. All players on Windows 10. Shader Cache folders all removed (even client.txt as well). All players will still crash when criteria is fulfilled.

Deduction
Aukuna has a certain teleport skill (which according to poedb she does not have one until her second phase) which will cause a crash if she tries to use it on a target too far away.

Remedy
Method 1: Try to kill Aukuna as soon as she spawns. Our test shows that after we implement this method, only 3 crashes happened in 50 5-way runs. These 3 crashes all happened when Aukuna is killed and transitioning to her second phase, while our headhunter carry happens to run past her very quickly.

Method 2: Avoid damaging Aukuna at all. This means you can either do a 4-way run without Maraketh Emblem, or just run a 5-way without going to the left side at all. Bow skills with Chain will still suffer from accidentally chaining and killing Aukuna from far away. Thus Method 1 is recommended.
Right, just fire.
Last edited by FunRoom on Mar 5, 2021, 3:27:04 AM
i have the same problem
only 5ways have this problem
I started dropping every 2 minutes since last night's update

kicked back to the main sometimes - sometimes go to desktop

can you fix the problem please , Is there anything I can do to help ?
Last edited by LizaromFatality on Mar 5, 2021, 5:31:42 AM
"
What you describe was exactly happening on my 5-way runs as well:

-More than 1 player involved
-Crash on 5-way only

After our intensive testing (by running even more 5-ways), we found out that the crash is related to Aukuna (Maraketh Boss).

Observation:
Every time a crash happens, the minimap marker of Aukuna will teleport next to a player. The player who Aukuna teleported to, if very far away from Aukuna's original position, will certainly freeze and crash afterwards. Other players, depending on proximity during crash, may or may not freeze as well.

Main victim will crash and is forced to terminate program. Secondary victims will freeze and sometimes resumed with client disconnection.

Test Environment:
All players have MTX off. We have both Vulkan on/off tested. We use both Nvidia and AMD graphics cards. We use both Intel and AMD CPUs. All players on Windows 10. Shader Cache folders all removed (even client.txt as well). All players will still crash when criteria is fulfilled.

Deduction
Aukuna has a certain teleport skill (which according to poedb she does not have one until her second phase) which will cause a crash if she tries to use it on a target too far away.

Remedy
Method 1: Try to kill Aukuna as soon as she spawns. Our test shows that after we implement this method, only 3 crashes happened in 50 5-way runs. These 3 crashes all happened when Aukuna is killed and transitioning to her second phase, while our headhunter carry happens to run past her very quickly.

Method 2: Avoid damaging Aukuna at all. This means you can either do a 4-way run without Maraketh Emblem, or just run a 5-way without going to the left side at all. Bow skills with Chain will still suffer from accidentally chaining and killing Aukuna from far away. Thus Method 1 is recommended.



Wow, this is insightful reply I have had after posting my issue on here, the TFT discord, and the poe subreddit. thank you for this info. Do you have any information/observations about the exp differences between 4 way and 5 way legions? is the zone level lower? are there just less mobs/loot?

Did you test this with up to 6 players? I'm not sure if its a "more than 1" problem or a "full party only" problem as I have only tried 5 ways with 1 and 6 players.

Also, it would be awesome if this gained some traction with GGG if they see your reply here and are able to hotfix this sometime soon.
Last edited by Apocalypse7 on Mar 5, 2021, 5:43:41 PM

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