Man in the box (chat shortkey incorrect)

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When speaking to the Man in the Box MTX NPC he has 3 dialog options
1. Identify items (has no shortkey)
2. Currency exchange (ctrl)
3. Manage shop (ctrl+alt)

I am under the impression that it the shortkey order is Ctrl > Alt > Ctrl+Alt
so why is ctrl then opening dialog 2 and not 1, and why does dialog 1 not even have a shortkey function?

Surely it should be,
1. Identify items (ctrl)
2. Currency exchange (alt)
3. Manage shop (ctrl+alt)