Repeated Random Crashes to Desktop (APPCRASH c0000005)

System Specifications

CPU: AMD Ryzen 5 3600 (6-Core, 4.2 GHz)
GPU: AMD Radeon RX 5500 XT
RAM: 16 GB DDR4 @ 2400 MHz
Operating System: Windows 11 25H2 (stable release, not Insider/Dev/Beta)
GPU Driver Version: 32.0.21043.10005
Game Client: Standalone Grinding Gear Games launcher (not Steam)

Problem Description

Path of Exile 2 crashes randomly to desktop without any warning message.

Observed behavior:

Game instantly closes to desktop.
No BSOD.
No system reboot.
Windows remains fully operational.
Crashes can occur:
During gameplay.
While idle in town.

The crashes do not appear tied to any specific zone, encounter, monster, skill, or graphical effect.

Reliability Monitor Information

Windows Reliability Monitor consistently reports:

Problem Event Name: APPCRASH
Application Name: PathOfExile.exe
Faulting Module Name: PathOfExile.exe
Exception Code: c0000005
Exception Offset: 0000000002b5af81

Example report:

Application Path:
C:\Program Files (x86)\Grinding Gear Games\Path of Exile 2\PathOfExile.exe

Problem Event Name: APPCRASH
Application Name: PathOfExile.exe
Application Version: 0.0.0.0
Faulting Module Name: PathOfExile.exe
Faulting Module Version: 0.0.0.0
Exception Code: c0000005
Exception Offset: 0000000002b5af81

No external DLL (AMD, DirectX, Vulkan, ntdll, etc.) is listed as the faulting module. Windows identifies PathOfExile.exe itself as the crashing module.

Windows Event Viewer Findings

During investigation I found historical reports of:

LiveKernelEvent 141
WATCHDOG dump generation
Previous Windows Error Reporting entries

However, these reports appear to reference historical dump files from earlier dates and may not be directly associated with the most recent PoE2 crashes.

Still, LiveKernelEvent 141 has appeared on this machine at various times.

Rendering API Testing

Tested with:

DirectX 12
Vulkan

Crashes occur under both rendering APIs.

Therefore the issue does not appear isolated to a single renderer.

Windows Integrity Checks Performed
System File Checker

Executed:

sfc /scannow

Results:

Initially found and repaired:

BthA2dp.sys
BthHfEnum.sys

These are Bluetooth-related Microsoft drivers.

After repair:

Repeated execution of:

sfc /scannow

returned:

"Windows Resource Protection did not find any integrity violations."

DISM Health Check

Executed:

DISM /Online /Cleanup-Image /RestoreHealth

Result:

No component store corruption detected.
Operation completed successfully.

Memory Diagnostics

Executed:

mdsched.exe

Windows Memory Diagnostic completed successfully.

No memory errors reported.

AMD Ryzen Master Investigation

While troubleshooting, I discovered two active kernel drivers:

AMDRyzenMasterDriverV29
Path:
C:\Program Files\AMD\RyzenMasterSDK\bin\AMDRyzenMasterDriver.sys

AMDRyzenMasterDriverV31
Path:
C:\Windows\System32\AMDRyzenMasterDriver.sys

Both drivers were:

Running
Auto Start

However:

AMD Ryzen Master is not intentionally installed.
AMD Ryzen Master SDK is present on the system.
No evidence has been found linking these drivers to the PoE2 crashes.

At this stage they are considered unrelated.

Additional Notes
RAM is running at 2400 MHz (conservative settings).
No BSOD occurs when the crash happens.
Windows remains responsive after the crash.
Crashes happen regardless of location in-game.
Crashes are not limited to combat situations.
Crashes can happen immediately after launching the game.
The issue persists across multiple game sessions.
Information Requested

I would appreciate any guidance from GGG regarding:

Whether exception code c0000005 at offset 0000000002b5af81 is a known issue.
Whether this offset corresponds to a known crash signature.
Whether additional logging can be enabled.
Whether there are known compatibility issues involving:
AMD RX 5500 XT
Driver version 32.0.21043.10005
Windows 11 25H2
Any recommended method for generating a more useful crash dump for developer analysis.

Thank you for your time.
Last bumped on Jun 1, 2026, 3:50:22 PM
I am having the same problem, with the same event report from windows

My system specs for comparison:

CPU: i5-10400F
GPU: RTX 3060 12 GB
RAM: 32 GB DDR4 2400 Mhz
Operating System: Windows 10 22H2
NVIDIA DRIVER: 596.49
Using the steam client

It crashes to desktop every map i run, tried vulkan and DX12 as well.

Was running fine yesterday and now i can't play the game.
Replying again because i think i encountered the solution for my problem, and maybe it applies to you too, it was the skill i was using called voltaic barrier, i took it off and it didnt crashed, maybe it was having wierd interactions with the twister that was causing the crash, i still need to test it more to guarantee it wont crash again, but for my little testing it seemed it was this skill causing all the crashes.
I'm having the exact same issue. Here are my computer specs:
CPU: 13th Gen Intel(R) Core(TM) i7-13700K
GPU: NVIDIA GeForce GTX 1080
RAM: 64 GB
Operating System: Windows 11 25H2
NVIDIA DRIVER: 32.0.15.8115
Using the steam client

Report Forum Post

Report Account:

Report Type

Additional Info