Need Support Account Help Please.
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I'm having an issue with my account. I purchased the game on steam and began playing like normal. When I went to purchase a currency stash tab through the website nothing happened. I looked at my account and for some reason there is two accounts associated with my one poe login account? Of course the tab went to an account i havent played on since a freetest and theres no currency or tabs on the account i purchased through steam. Is there a way to delete the old account and transfer the tab and remaining point balance to the account i purchased on steam where the points should have went to in the first place.
Last bumped on May 15, 2026, 2:57:02 AM
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Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
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ok
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How long before i should expect a response back?
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For something like this maybe a day? They seem mostly caught up on routine stuff.
Do keep in mind customer service is in New Zealand. Their working day starts at about the same time that new leagues do. So probably at least 12 hours unless it's slow enough that the token night shift person gets to you. Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? |
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