Network issues

the last days i cant even do a single map i have 900mb simetrical optical fiber but i just get this even in hideout its unplayable this is my current network its kinda impossible to be my internet fix your server please, we support the game but this is awfull
it last for hours, i just get the normal ping like for 5 minutes and then start again the lag, i cant click a item i cant do anything its awfull

For these symptoms to be looked into you'd really need to run an MTR test while experiencing the problem and then post the log.

The page below was written with PoE 1 in mind - so things like specific folder locations won't be exactly correct - but you should be broadly able to follow it.

https://www.poecommunity.help/information/server-connection