Hideout music does not play

When I jump to Hideout, the music stops playing

<repro steps>
1. Use “HIDEOUT MUSIC” in Hideout's EDIT mode to change it to “LUSH HIDEOUT”
2. Teleport to Aspirants' Plaza from Waypoint
3. Return to Hideout
4. The music in Hideout does not play

Is this just happening on my end?

If “DEFAULT HIDEOUT MUSIC” is selected in the “Other” tab, nothing plays.
If “RANDOM” is selected in the “Other” tab, some music plays.
At the very least, it appears that “DEFAULT HIDEOUT MUSIC” is not working.

This issue started occurring about two days ago, so it's likely that a bug has been introduced in the 3.28.0d patch.

Might be something on your end as ive tried what you've said and lush has music going to lab and back with default selected and its working for me. Also default works in my actual hideout so idk whats wrong with ya default music.

For what it's worth, I can't reproduce this problem either.

Running PC standalone client in Windows and music is always playing with any setting I choose including your suggested steps and when using Lush Hideout. That isn't to say that you aren't having a problem.

Have you had any other assets failing to load and have you tried running Packcheck.exe or to verify game file integrity?


Doubtful when you sometimes have music playing, but as random other possibilities did you happen to add any new mtx (including to your hideout) recently or have "Mute when in background" selected in options?

We had some issues with the music player UI itself in POE2, but I'm not finding anything recent in POE1.

Thanks for the info, everyone.

I’ve also verified the integrity of the game files.
“Mute when in background” is turned off.
No MTX files have been added.

Here’s some new information:
This issue occurs when creating a new character in the Mirage League.
This issue does not occur when creating a new character in the Standard League.
The location is the same in both cases: Lush Hideout.

I tried exporting the hideout from the Standard League and importing it into the Mirage League,
but this did not resolve the issue.
Furthermore, running “USE DEFAULT” to reset the object placement did not improve the situation either.

Help...

Any ideas? Should I move this to Technical Support?

I just had this issue. and managed to fix mine, but I'm on Haunted Hideout.

Before this, I was doing maps/saresh, and logged into an a low level alt, went to my hideout, music still good.
Faustus managed to sell a couple of my items, and I swapped back to my main.
Thats where it started, music is gone.

I tried seeing if the bgm still plays in Standard. It did, its fixed.

So I gone back to Mirage League, and its broken still...so what's so different from Standard that its working there?

Turns out, Faustus' VO plays in Mirage League since I manage to sell a couple of items earlier, which I haven't claimed yet, and is overriding the cue to play BGM the moment I entered the hideout.

Took all my Chaos, tp'd to aspirants/town, went back to hideout, and its finally fixed.

Hope it helps

Wow! It worked after I collected all my earnings in Faustus Manage Shop!
Thank you so much! You are the savior.