URGENT APPEAL: User Error Email Lockout - 1 Month No Reply

Hi GGG Support Team and Community,


I am in a desperate situation and need assistance.


**The Issue:**
About a month ago, I made a mistake and accidentally changed my account's registered email to an incorrect address.
- My **original/correct email** is a QQ mailbox (ending in **6556**), which I still have access to.
- The **new/incorrect email** I typed by mistake (ending in **275**) is inaccessible to me (it was a typo/wrong account).


Because I cannot access the new email to click the verification link, I am completely locked out of my account.


**What I've Done:**
1. I have submitted multiple support tickets to `support@pathofexile.com` over the last month.
2. I have provided **full proof of ownership**, including the exact payment receipt (Transaction ID, Date: Feb 3, 2025, Amount: 228.40 CNY).
3. I clarified in my tickets that this was a **user error**, not a hacked account.


**Current Status:**
Unfortunately, I have received **no response** for over a month, or only automated replies asking questions I've already answered. My tickets seem to be stuck in a loop.


**My Request:**
Could a moderator or a support agent please help escalate my ticket? I have provided valid payment proofs showing I am the original owner. I just need a manual reset of my email back to my original address (ending in 6556).


I cannot post my full email or transaction IDs here for security reasons, but all details and screenshots have been sent directly to the support email.


Please help me recover my account. Thank you very much.


Best regards,
A frustrated player (Mr. Chen)