Citadel Visibility Bug on PS5 - Blocking Endgame Progression

Hello Path of Exile 2 Support Team,

I am writing to report a persistent issue on PlayStation 5 (PS5) where Citadels are not appearing during Atlas map exploration in endgame making it impossible to locate or interact with them despite fully exploring the maps.

This bug is extremely frustrating and has made the game unplayable for me in the endgame phase. Citadels are a core mechanic for progression and rewards, and being completely deprived of this feature is discouraging me from continuing to play or investing further time/money into the game.

I have tried restarting the game, clearing cache, and verifying files (where possible on console), but the problem persists. Could you please investigate this PS5-specific issue and provide an ETA for a fix, or any temporary workaround?

Thank you for your prompt attention to this matter. I love the game and want to keep playing once this is resolved.

Best regards

have you tried using "The Grand Project Precursor Tablet"s to jump from tower to tower?

No, I haven't tried. I will.