New player disappointment letter

Hello there was a resent update that wiped some on my orange tear armors and items away and I’m missing things out of my stash I’m a new player so I don’t know the full special names of the items I’m missing however i’m hoping someone can fix this. I really don’t wanna get angry and spaz on this inbox because everybody’s working hard at the job dealing with many many people, but this is concerning for me because I invest money and I wouldn’t want to invest money in the company that’s not willing to make things right.

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DrKilljoy_01#9455 wrote:

Hello the was a resent up date

The recent update was the end of the "Keepers of the Flame" challenge league.

Characters have been automatically migrated to the matching Standard league.
Stash contents and other progress has not been automatically migrated yet, and it may take time for the process to occur automatically.

Instead of waiting for it to happen automatically, you can use the >> button at Character Select to open the League Migrations window. In the list of leagues available for migration, there should be a "Keepers" entry--migrate that, and your Stash contents and other progress from "Keepers of the Flame" will be migrated to Standard.

[edit] I forgot to include this before--stash tabs are migrated as "Remove-Only" tabs, which can be hidden.

Once the league migration is done, if you don't see your stash tabs, click the cogwheel button at the top right of your stash and make sure "Hide Remove-Only Tabs" is disabled (no checkmark).