Help regarding client

I was gifted Path of Exile 2 through steam, i have downloaded the standalone client and went to log in, i choose to create a account and linked it through steam where the game was purchased but i cant log in as i dont have a email address or password to enter in the box as the game was bought through a steam key. when i attempt to log in through steam i get to the character select and the game crashes and restarts. Thank you
Last edited by EillowGaming#2592 on Feb 26, 2026, 6:08:18 PM
Last bumped on Mar 8, 2026, 5:28:35 PM
Where did you get the Steam key?
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
you can see/change the email the account is tied and change the pw to on the my account page.
https://www.pathofexile.com/my-account/connections
Last edited by baconbyte#0146 on Feb 27, 2026, 3:20:59 AM
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I was gifted Path of Exile 2 through steam, i have downloaded the standalone client and went to log in, i choose to create a account and linked it through steam where the game was purchased but i cant log in as i dont have a email address or password to enter in the box as the game was bought through a steam key. when i attempt to log in through steam i get to the character select and the game crashes and restarts. Thank you


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Sarno#0493 wrote:
Where did you get the Steam key?
i was given it by a friend who gifted me the early access game from steam

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