POE2 Xbox unable to access

I downloaded the game days ago thorough Xbox store and it immediately said on home screen “currently purchases made by users on Xbox are not being processed” and when I try to press play it says “your account does not have access to POE2 early access” and prompts me to purchase it but when I try to purchase it it says “you already own this” and it’s clearly in my recent downloads. I don’t know what to do. [Removed by Support] even the people who can play are reporting horrific crashes and bugs galore. I’ve even tried to delete and redownload. I linked my Xbox live account to the POE website as well thinking that may help and nothing.



Suggestions?
Comments?
I’d appreciate positive feedback on this. I waited so long for this and I feel scammed!