[BUG][Character Locked!!!][With video] Character locked at Recruit of the vaal quest

Hello,

I have made a post here (https://www.pathofexile.com/forum/view-thread/3906869) already, but support told me to post in this forum so I post it here as well.

!!! It is a critical bug blocking character to progress further in the campaign !!!

I am in interlude 3 and doing recruit of the vaal quest. I have defeated the 2 bosses and there was a strange bug where 1 of the 2 boss revives after the quest seemed to be completed. Furthermore he was invulnerable and I could not kill him.

Then the quest told be to talk to the hooded one, but there is nothing happening when I talk to him. I tried to talk to other npc like Hilda because some other players where talking to her, but nothing is happening.

Now when I open my quest menu nothing is available and it seems I am locked and can not progress anymore.

I tried to restart new instance and kill again the boss, but I am still locked.

Do you know what I can do ?

Can GGG reset my quest or something so I can continue my progress ?

Here is a video and screenshots of what happened

https://drive.google.com/file/d/11MIfyThNCvQYLrb1u1P2FjrExww2DcPi/view?usp=sharing

https://drive.google.com/file/d/1GzzwxLpFZoN56aaqjUehLaC-aihjv3yH/view?usp=sharing

https://drive.google.com/file/d/1GJfCW16Rbu6_1qWtTc4iSGkDLpNOaNo2/view?usp=sharing
Last bumped on Jan 18, 2026, 5:00:47 AM
Go to Kingsmarch and talk to the Hooded One there.
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@xjjanie.bsky.social
Ho thank you, it worked.

I was pretty sure the bug of the boss reviving have broken my character progress, but it was just not very clear where to go.

Thanks!

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