Help and Information - Account Cross Progression Link Issue. - Forum

Ending up buying POE2 on PS5. Can't link accounts and every time I attempt to do so I get "Rate limiting active. You must wait 3600 seconds." Now I have purchased POE2 on PS5. With no means to link accounts nor able to refund my purchase on the playstation store. No idea where to go to directly contact support other than creating a thread. Is there a fix for this or did I just waste my money ? Last bumped on Jan 18, 2026, 5:03:51 PM	Posted by Ashbringer07#5086 on Jan 17, 2026, 3:30:33 PM Quote this Post
" Ashbringer07#5086 wrote: Ending up buying POE2 on PS5. Can't link accounts and every time I attempt to do so I get "Rate limiting active. You must wait 3600 seconds." Are you in any way using a shared IP address (e.g. VPN; college or work WiFi, etc) ? " Ashbringer07#5086 wrote: No idea where to go to directly contact support other than creating a thread. https://www.pathofexile.com/support GGG do not offer first-party Technical Support. Free Technical Support guides created by the community are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff.	Posted by Sarno#0493 on Jan 17, 2026, 6:44:27 PM Quote this Post
" Ashbringer07#5086 wrote: Ending up buying POE2 on PS5. Can't link accounts and every time I attempt to do so I get "Rate limiting active. You must wait 3600 seconds." Now I have purchased POE2 on PS5. With no means to link accounts nor able to refund my purchase on the playstation store. No idea where to go to directly contact support other than creating a thread. Is there a fix for this or did I just waste my money ? Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?	Posted by Ramon_GGG on Jan 18, 2026, 5:03:51 PM Grinding Gear Games Quote this Post