Help and Information - No license linked to my account - Forum

Tried to play to PoE, but the game tells me I don't have a license. Last time I played was Dec 16, 2024, I am level 36. I don't understand why my license disppear... Last bumped on Jan 10, 2026, 3:04:49 PM	Posted by Lintu_Aesir#4949 on Jan 10, 2026, 2:28:40 PM Quote this Post
" Lintu_Aesir#4949 wrote: Tried to play to PoE, but the game tells me I don't have a license. Last time I played was Dec 16, 2024, I am level 36. I don't understand why my license disppear... Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?	Posted by Ramon_GGG on Jan 10, 2026, 2:32:04 PM Grinding Gear Games Quote this Post
" Lintu_Aesir#4949 wrote: Last time I played was Dec 16, 2024 2024 or 2025? If 2025, I'm pretty sure that was the most recent Free Weekend - so having played then wouldn't be meaningful. What platform did you purchase Early Access on? Exactly which supporter pack did you buy for access? Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.	Posted by Sarno#0493 on Jan 10, 2026, 3:04:49 PM Quote this Post