Infinite Loading Screen on Vaal Temple – Instance Never Finishes Loading

Hello GGG Support / Development Team,

I would like to report a persistent and critical bug involving an infinite loading screen that occurs exclusively on the map Vaal Temple.

Whenever I attempt to enter this specific map, the game becomes permanently stuck on the loading screen and never finishes loading the instance. This issue does not happen in any other maps or areas — it is isolated to Vaal Temple only.

To ensure this was not a client-side or configuration issue, I have taken extensive troubleshooting steps, including:

Completely uninstalling and reinstalling the game

Deleting all ShaderCache and Cache folders

Switching between multiple gateways/realms

Forcing new instances

Restarting the game and the system multiple times

Downgrading my AMD GPU driver to a previously stable version

Switching renderers (DirectX 12 and Vulkan)

Changing and testing multiple in-game graphics and performance settings

Following several YouTube troubleshooting guides step by step, none of which resolved the issue

Despite all of these attempts, the problem persists consistently and only affects this single map, which strongly suggests that the Vaal Temple instance itself is broken on the server side.

To further clarify that this is not a hardware limitation, my system specifications are as follows:

Motherboard: ASUS ROG Strix B550-F Gaming WiFi II

CPU: AMD Ryzen 5 5600X

Memory: 16 GB RAM

Storage: Kingston NV3 M.2 SSD (up to 6000 MB/s write speed)

GPU: AMD Gigabyte Radeon RX 7600

This system runs all other maps and areas without any issues, reinforcing that the problem is not related to performance, hardware instability, or local configuration.

At this point, I am confident this is a server-side or instance-related bug, and I would appreciate a direct response from GGG regarding an effective solution, workaround, or confirmation that this issue is known and being actively addressed.

Thank you for your time and support.

Kind regards,
Diego Piai

bump

the game sporadically begins to infinite load on almost every area change

fix your game please

fix your game