Credits Purchased isn`t showing up on my account

I had same problem on the past but it got resolved some days later. What makes me sad is to think that problem still happens the same way, i can't believe that is just me having this problem, some one knows how to fix this problem?

the purchase was on 12/25/2025 and at this day 01/05/2026 i got nothing, no supoort contact or even the cradits has no sign to come up.

now i made a new purchase of 50 credits and it appeared but i stil want thos 300 credits
Last bumped on Jan 7, 2026, 1:24:28 AM
+1

hopefully GGG recognizes this issue
"
I had same problem on the past but it got resolved some days later. What makes me sad is to think that problem still happens the same way, i can't believe that is just me having this problem, some one knows how to fix this problem?

the purchase was on 12/25/2025 and at this day 01/05/2026 i got nothing, no supoort contact or even the cradits has no sign to come up.

now i made a new purchase of 50 credits and it appeared but i stil want thos 300 credits


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
"
I had same problem on the past but it got resolved some days later. What makes me sad is to think that problem still happens the same way, i can't believe that is just me having this problem, some one knows how to fix this problem?

the purchase was on 12/25/2025 and at this day 01/05/2026 i got nothing, no supoort contact or even the cradits has no sign to come up.

now i made a new purchase of 50 credits and it appeared but i stil want thos 300 credits



Did you make a purchase on ps5? I just sent another email to support a couple of nights ago and still haven’t had any help after being forwarded to several different “agents”.

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