Refund

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Syndrom#6467 wrote:

Hello,

I am writing this email as a Path of Exile 2 player to formally express my serious dissatisfaction with the recent developments in the game and to request a full refund for the game as well as all in-game purchases I have made.

Over a long period of time, the development team has consistently failed to take player feedback into account, resulting in regular players being unfairly punished for playing the game in a normal and legitimate way. Most notably, during the current season, the Vaal Temple farming method was actively used by many players for nearly a month, allowing them to accumulate significant wealth without intervention. However, once other players began using the same method, it was suddenly and heavily nerfed, rendering it nearly unusable.

This situation has:

Created severe unfairness among players,

Irreversibly damaged the in-game economy,

Penalized players who were playing honestly and as intended,

Seriously undermined my trust in both the development team and the game itself.

Under these circumstances, I no longer enjoy playing Path of Exile 2 and have completely lost confidence in the product. For this reason, I am requesting a refund not for the base game, but for all in-game purchases I have made throughout my time playing, including (but not limited to) microtransactions, supporter packs, and other paid content.

I believe that the product and paid content I purchased have failed to provide the fair, consistent, and balanced gameplay experience that was promised. I respectfully ask that my refund request be reviewed and that I be contacted regarding the outcome.

Thank you for your time and consideration.

Kind regards,
Syndrom#6467