Game randomly goes black screen forcing hard reboot

After about an hour of gameplay the screen will randomly go black and my display adapter goes out, like my monitor no longer detects my GPU, nothing i do brings my display back I must hard reboot.

I have seen some reports that this stems from a known issue with Windows 11 24H2, so I just now upgraded to Windows 11 25H2 ands its happening more frequently now yay.

I am going to try Vulcan "I guess" until hopefully someone can figure out what the hell is going on, a bug that makes you question your hardware and makes you hard reset your system is not good to have I urge you to investigate.

No logs in event viewer, here are the game client logs before a crash, If i was a guessing/pure speculation man i would wager this has something to do with whatever mechanic you implemented that freezes the game when a network connection blip happens. Another thing i noticed is I cross an invisible barrier in the campaign maps that triggers a drop sound bell, you can run back and fourth across it to trigger the sound nonstop.


2025/12/23 17:13:31 4321125 3ef232c2 [INFO Client 2080] Doryani: So... at the eve of the end, the demon of Atzoatl has finally come for me!
2025/12/23 17:13:55 4344671 3ef232c2 [INFO Client 2080] Doryani: The power of the Vaal!
2025/12/23 17:14:03 4353406 3ef232c2 [INFO Client 2080] Doryani: Give in!
2025/12/23 17:14:09 4358796 3ef232c2 [INFO Client 2080] Doryani: Sacrifice is the only path to survival!
2025/12/23 17:14:15 4365562 3ef232c2 [INFO Client 2080] Doryani: Nothing can stand against us!
2025/12/23 17:14:29 4379281 3ef232c2 [INFO Client 2080] $Seanrin: WTS 4TH ASCENDANCY BOSS READY GET ALL 8 POINT OR WANNA CHANGE ASCEND PAY AFTER | 2 DIV OR 400 EX | PM NO REPLY = FULL NO LIFE REQUIREMENT
2025/12/23 17:14:33 4383234 3ef232c2 [INFO Client 2080] Doryani: Behold!
2025/12/23 17:14:35 4385359 3ef232c2 [INFO Client 2080] : PrimalWolfMage has been slain.
2025/12/23 17:14:38 4388015 3ef232c2 [INFO Client 2080] Doryani: You were warned.
2025/12/23 17:14:38 4388156 2d8e9b94 [DEBUG Client 2080] Got Instance Details from login server
2025/12/23 17:14:38 4388156 91c6cce [INFO Client 2080] Connecting to instance server at 64.87.50.116:21360
2025/12/23 17:14:38 4388218 91c6525 [DEBUG Client 2080] Connect time to instance server was 47ms
2025/12/23 17:14:38 4388281 2caa1e50 [DEBUG Client 2080] Client-Safe Instance ID = 203087368
2025/12/23 17:14:38 4388281 2caa22d9 [DEBUG Client 2080] Generating level 45 area "G3_17" with seed 570147682
2025/12/23 17:14:38 4388578 f0c29dd2 [INFO Client 2080] Tile hash: 626043950
2025/12/23 17:14:38 4388578 f0c29ddd [INFO Client 2080] Doodad hash: 1057310958
2025/12/23 17:14:38 4388656 7fbd122f [INFO Client 2080] [SCENE] Set Source [(null)]
2025/12/23 17:14:38 4388671 7fbd122f [INFO Client 2080] [SCENE] Set Source [The Black Chambers]
2025/12/23 17:14:39 4388812 99240e14 [DEBUG Client 2080] [SCENE] Height Map Texture: 1050 x 690
2025/12/23 17:14:39 4389093 1a62038d [DEBUG Client 2080] InstanceClientSetSelfPartyInvitationSecurityCode = 0
2025/12/23 17:14:56 4406015 e0a4d558 [CRIT Client 2080] [D3D12] Device Removed. Reason: 0x887a0007
2025/12/23 17:14:56 4406031 62858696 [INFO Client 2080] [RENDER] Restarting device
2025/12/23 17:14:56 4406031 b335e0c2 [INFO Client 2080] [RENDER] Stopping device
2025/12/23 17:14:56 4406156 3a81fd40 [DEBUG Client 2080] [WINDOW] TriggerDeviceDestroyed
2025/12/23 17:14:56 4406656 5219671d [DEBUG Client 2080] [ENTITY2] Regather Pass Types
2025/12/23 17:14:58 4408343 5219675b [DEBUG Client 2080] [ENTITY2] Regather Object Types
2025/12/23 17:15:18 4427828 bdfe0c38 [INFO Client 2080] [STREAMLINE] Shutdown Start
2025/12/23 17:15:18 4428078 cb0f8f31 [INFO Client 2080] [STREAMLINE] Shutdown complete
2025/12/23 17:15:18 4428093 bdfe0bdf [INFO Client 2080] [STREAMLINE] Shutdown in 0.251897 seconds
2025/12/23 17:15:18 4428546 62858759 [INFO Client 2080] [RENDER] Starting device: DirectX12
2025/12/23 17:15:18 4428546 bdfe0c38 [INFO Client 2080] [STREAMLINE] Init Start
2025/12/23 17:15:19 4428937 bdfe0bdf [INFO Client 2080] [STREAMLINE] Init in 0.401052 seconds
2025/12/23 17:15:19 4428937 cb0f8ef6 [INFO Client 2080] [STREAMLINE] Initialized (Enabled)
2025/12/23 17:15:19 4429078 9082c339 [CRIT Client 2080] [D3D12] Finding adapter failed
2025/12/23 17:15:19 4429078 b335e2e9 [WARN Client 2080] [RENDER] Failed to start device
2025/12/23 17:15:19 4429078 b335dd86 [WARN Client 2080] [RENDER] Falling back to DirectX11
2025/12/23 17:15:19 4429078 62858759 [INFO Client 2080] [RENDER] Starting device: DirectX11
2025/12/23 17:15:19 4429093 bdfe0c38 [INFO Client 2080] [STREAMLINE] Init Start
2025/12/23 17:15:19 4429093 bdfe0bdf [INFO Client 2080] [STREAMLINE] Init in 8.7e-05 seconds
2025/12/23 17:15:19 4429093 cb0f8ef6 [INFO Client 2080] [STREAMLINE] Initialized (Enabled)

Device Removed. Reason: 0x887a0007

"0x887a0007 is a DirectX error, specifically DXGI_ERROR_DEVICE_RESET, indicating your graphics card (GPU) device has been reset or removed"

I also updated to the latest Nvidia Drivers today no chance.

KK Im done

I started using Vulkan, plays great and cant even notice a difference but after a few hours the game crashed again... Here is the log dump from the crash using Vulcan

025/12/23 19:40:00 8429093 99240e14 [DEBUG Client 5460] [SCENE] Height Map Texture: 585 x 820
2025/12/23 19:40:00 8429281 1a62038d [DEBUG Client 5460] InstanceClientSetSelfPartyInvitationSecurityCode = 0
2025/12/23 19:40:09 8438718 3ef232c2 [INFO Client 5460] Makoru: We've arrived.
2025/12/23 19:40:12 8441671 3ef232c2 [INFO Client 5460] Kanu: I'm on it!
2025/12/23 19:40:16 8445484 3ef232c2 [INFO Client 5460] Kanu: Here we are.
2025/12/23 19:40:21 8450187 3ef232c2 [INFO Client 5460] Kanu: We shouldn't be here. This place hates us. Can't you feel it?! I keep seeing angry faces in the fog...
2025/12/23 19:40:23 8452515 3ef232c2 [INFO Client 5460] Kanu: Ahh... don't wanna know, eh?
2025/12/23 19:40:51 8480328 bf68ce05 [CRIT Client 5460] [vmaAllocateMemoryForBuffer] error: VK_ERROR_OUT_OF_DEVICE_MEMORY
2025/12/23 19:40:51 8480328 bf68ce05 [CRIT Client 5460] [vmaAllocateMemoryForBuffer] error: VK_ERROR_OUT_OF_DEVICE_MEMORY
2025/12/23 19:40:51 8480328 393b671e [CRIT Client 5460] [VULKAN] [VULKAN] Failed to allocate texture [Art/particles/FXLib/glow/glow_star_07.dds]
2025/12/23 19:40:51 8480328 393b671e [CRIT Client 5460] [VULKAN] [VULKAN] Failed to allocate texture [Art/particles/FXLib/runes_n_sigils/rune_011_msk_DXT1.dds]
2025/12/23 19:40:51 8480328 bf68ce05 [CRIT Client 5460] [vmaAllocateMemoryForBuffer] error: VK_ERROR_OUT_OF_DEVICE_MEMORY
2025/12/23 19:40:51 8480328 393b671e [CRIT Client 5460] [VULKAN] [VULKAN] Failed to allocate texture [Art/particles/FXLib/glow/glow_flare_03_BC7.dds]
2025/12/23 19:40:51 8480343 bf68ce05 [CRIT Client 5460] [vmaAllocateMemoryForBuffer] error: VK_ERROR_OUT_OF_DEVICE_MEMORY
2025/12/23 19:40:51 8480343 393b671e [CRIT Client 5460] [VULKAN] [VULKAN] Failed to allocate texture [Art/particles/distortion/caustics.dds]
2025/12/23 19:40:51 8480390 20b1effd [WARN Client 5460] [VULKAN] Failed to load texture [Art/particles/FXLib/runes_n_sigils/rune_011_msk_DXT1.dds] (Error: [VULKAN] Failed to allocate texture [Art/particles/FXLib/runes_n_sigils/rune_011_msk_DXT1.dds])
2025/12/23 19:40:51 8480390 20b1effd [WARN Client 5460] [VULKAN] Failed to load texture [Art/particles/FXLib/glow/glow_star_07.dds] (Error: [VULKAN] Failed to allocate texture [Art/particles/FXLib/glow/glow_star_07.dds])
2025/12/23 19:40:51 8480390 20b1effd [WARN Client 5460] [VULKAN] Failed to load texture [Art/particles/FXLib/glow/glow_flare_03_BC7.dds] (Error: [VULKAN] Failed to allocate texture [Art/particles/FXLib/glow/glow_flare_03_BC7.dds])
2025/12/23 19:40:51 8480390 20b1effd [WARN Client 5460] [VULKAN] Failed to load texture [Art/particles/distortion/caustics.dds] (Error: [VULKAN] Failed to allocate texture [Art/particles/distortion/caustics.dds])
2025/12/23 19:41:01 8490500 7aa3d006 [CRIT Client 5460] [VULKAN] Transfer Submit Transfer: vk::Queue::submit: ErrorDeviceLost
2025/12/23 19:41:03 8491750 84b56f9d [CRIT Client 5460] [EXCEPTION] vk::Queue::submit: ErrorDeviceLost