Game gift code error

I have activated game gift code few days ago and now it shows I have to buy it again.
Last bumped on Dec 15, 2025, 2:50:01 PM
Path of Exile 2's free-to-play weekend just concluded.

Where did you acquire the game gift code, and where had you redeemed it?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
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Rowdyss#1730 wrote:
I have activated game gift code few days ago and now it shows I have to buy it again.


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Sarno#0493 wrote:
Path of Exile 2's free-to-play weekend just concluded.

Where did you acquire the game gift code, and where had you redeemed it?

I got key from a friend who bought support pack. I redeemed it on steam.

"
Ramon_GGG wrote:
"
Rowdyss#1730 wrote:
I have activated game gift code few days ago and now it shows I have to buy it again.


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?


Done.
"
Rowdyss#1730 wrote:
I got key from a friend who bought support pack. I redeemed it on steam.

Those don't grant an Early Access license.

They're only for unlocking the game on Steam so you can use that client.

GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.

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