Game gift code error

I have activated game gift code few days ago and now it shows I have to buy it again.
Last bumped on Dec 15, 2025, 2:50:01 PM
Path of Exile 2's free-to-play weekend just concluded.

Where did you acquire the game gift code, and where had you redeemed it?
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
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Rowdyss#1730 wrote:
I have activated game gift code few days ago and now it shows I have to buy it again.


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Sarno#0493 wrote:
Path of Exile 2's free-to-play weekend just concluded.

Where did you acquire the game gift code, and where had you redeemed it?

I got key from a friend who bought support pack. I redeemed it on steam.

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Ramon_GGG wrote:
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Rowdyss#1730 wrote:
I have activated game gift code few days ago and now it shows I have to buy it again.


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?


Done.
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Rowdyss#1730 wrote:
I got key from a friend who bought support pack. I redeemed it on steam.

Those don't grant an Early Access license.

They're only for unlocking the game on Steam so you can use that client.

Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.

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