Got charged 20$ this morning for an early access key even though I already had access from day 1.

Did this happen to anyone else?
It had "recurring payment" enabled with xcilla or whatever their name is.
I haven't played the game lately at all and I didn't buy anything else.
I play the game through Steam so purchases should be via steam which didn't record anything.

Edit: nvm, I didn't know Lord of Ogham Supporter Pack expires after a set time. I'll leave this here though, it might answer someone's questions.
Last edited by itoittosai#7427 on Dec 8, 2025, 5:09:21 AM
Last bumped on Dec 8, 2025, 9:31:20 PM
Maybe that is worth sending a ticket to support and not a game feedback
"
Did this happen to anyone else?
It had "recurring payment" enabled with xcilla or whatever their name is.
I haven't played the game lately at all and I didn't buy anything else.
I play the game through Steam so purchases should be via steam which didn't record anything.

Edit: nvm, I didn't know Lord of Ogham Supporter Pack expires after a set time. I'll leave this here though, it might answer someone's questions.


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
"
nvm, I didn't know Lord of Ogham Supporter Pack expires after a set time.

It does not.

I strongly recommend you contact Support directly about this.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

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