South africa server problem

Hi i'm having several disconnection since 3 or 4 weeks.
Got 40 ms and be disconnected (ping is going over 40000 and disconect), it happens a lot.
Is there any issue with South africa servers ?

Thx
Last bumped on Dec 4, 2025, 2:07:36 PM
If you post an MTR log, it'll help GGG investigate any issues that might be occurring.

https://www.poecommunity.help/information/server-connection
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

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i need to chek the loss % to see where the problem is ?
It seems to be from my FAI
If you post the log, myself or one of the others can explain it.

It may or may not be an issue with packet loss. I can't comment on a log I haven't seen.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.

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