Cant play anymore

Yo.
I linked my PoE2 Account to Steam. Preordered in Jan. 2025 and played ~100h.

Now i tryed to play again over steam (Account still linked) but i cant play anymore. Same over PoE launcher.. It says i dont have Access to the Game?!

Wtf happend? Can anyone help?

Thanks and greets..
Last edited by schmae#0281 on Nov 29, 2025, 6:48:31 AM
Last bumped on Dec 23, 2025, 7:45:57 AM
So can anyone of the support help me?!

Still no access to the Game...
they won't reply you, maybe try email
on forum i only see very very easy question with a response :)
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
I'm on the same boat. Support did not help at all as I pucharsed a key outside their website.
"
I'm on the same boat. Support did not help at all as I pucharsed a key outside their website.


Check the post above yours. Try to mail them. They try now.
"
schmae#0281 wrote:
"
I'm on the same boat. Support did not help at all as I pucharsed a key outside their website.


Check the post above yours. Try to mail them. They try now.


k nvm the want any order IDs from January and cant help me without. best money waste ever.
So never preoder poe again. GL 4 u Sebonzakura_#7126

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