Merchant Tab Upgrade bug

It's the only webpage that won't load. This one:

https://www.pathofexile.com/my-account/merchants-tabs
https://imgur.com/a/v5KMhns <--- looks like that, perpetually spinning its wheel

Tried refreshing and tried waiting (hours).

Last bumped on Nov 1, 2025, 5:57:41 PM
having the same issue.
same issue
- Thread with suggestions for PoE 1 get more fun and more QoL in next patches (3.27, 3.28...): thread/3812167

- Atlas tree thread improvement: thread/3812454

(English is not my native language, so I apologize for any mistakes!)
I played the first poe2 beta but not the other poe2 releases. What about you guys? I wanna know if we have the same idiosyncrasies and thus the source of our issue. Regionally I'm in Texas.

Edit: A day later... That wheel is still spinning and I can't upgrade my merchant tabs.
Last edited by br0sifer#2110 on Nov 1, 2025, 3:13:47 PM
I found a work around. Go to pathofexile2 and do it there. That wheel on path of exile 1 site is still spinning. Went to pathofexile2.com, logged in, went to upgrade merchant tab. Bam worked (poe1 website still spinning).

GL brothers
Thanks for the report! We're looking into this. In the meantime, you should be able to use the PoE2 tool here:

https://pathofexile2.com/my-account/manage/merchants-tabs
Web DeveloperView our Developer Docs
If anyone is still having this problem (on PoE1), could you either contact support (support@grindinggear.com) or PM me with a screenshot of your browser console and any other information you feel is relevant. Cheers.
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