freeze and disconnect to login screen

hey,
The game freezes and goes back to the LOGIN screen.
I tried formatting the computer, running as Admin, playing on the lowest resolution, WINDOW SCREEN, FULL SCREEN, tried all options, turned off DYNAMIC, and ran it again — still freezes.
I changed settings in NVIDIA as recommended here, on other websites, and in videos.
I tried all the solutions — I’d appreciate some help.
It’s important to mention that since the game was released, I’ve been playing every day on a resolution of 1820x960 using VULKAN, and everything worked fine until three days ago — since then, the game crashes every less than 3 minutes.
Last bumped on Oct 14, 2025, 8:19:10 PM
It's not clear from your post whether you're dealing with disconnections or crashes.

Could you show us your log file?

https://www.poecommunity.help/information/log-file
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

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Last edited by Sarno#0493 on Oct 14, 2025, 8:19:18 PM

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