request a refund for the Sacred Cryptkeeper Supporter Pack in Path of Exile.

Hello. I would like to request a refund for the Sacred Cryptkeeper Supporter Pack in Path of Exile in steam.
I purchased this pack under the impression that it would be available on both PC and PlayStation 5.
However, I found out that it only works on one platform and does not transfer between them.
Due to this misunderstanding, I would like to request a refund.
Please let me know the steps I need to follow to receive it.
Thank you.
Last bumped on Oct 4, 2025, 3:53:35 PM
Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information
I have sent it and I am waiting for a response.

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