Soft lock in final Sekhema chest room kicked me out before i could loot

Yet again, server issues happened right when i get my rewards. I was forced to reboot after 2 minutes of unresponsiveness and now i got screwed out of my loot, again.

Why do server issues take away my loot? How is this fair?

I would like to point out that in MAPS i can resume the fight exactly where i left off so why don't i get the same treatment for either trial? I understand server issues happen but why punish the player for YOUR problem?