Issue with Supporter Pack Upgrade on PS5

Hello GGG Support,

I recently purchased the Justice Supporter Pack for Path of Exile 2 on PlayStation 5.
However, when I go to the in-game shop to view the Supporter Packs, I notice:
1. The pack I already bought (Justice) does not appear in the list.
2. There is no option to “Upgrade” to a higher-tier pack in the same series.

Because of this, I cannot upgrade my current pack, and I’m concerned that I might have to repurchase packs at full price instead of just paying the upgrade difference.

Could you please check my account and advise how I can upgrade my Justice Supporter Pack on PS5?

Thank you very much for your help.
Last bumped on Oct 8, 2025, 4:09:53 AM
Same with me
Help please GGg
Email support@grindinggear.com about this.
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I do not and will not use TFT.
Gaming Granny :D
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@xjjanie.bsky.social
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
https://www.pathofexile.com/forum/view-thread/1457463
Sorry for your waiting
I sent email to suppor@grindinggear.com completed

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