Can't login, can't link accounts, emails not sent
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I can't login to PoE 1. The account is locked from being accessed from a new location, the game tells me a code has been sent to my email, but nothing was sent (Yes, I checked the spam folder. Yes, this has worked in the past).
This way, I can't create a code with /verify to open a support ticket via email. This is also preventing me from playing PoE 2, which I spent money on but can't access because I can't link the account to Steam because the website tells me they sent me an email and that's a lie. Please fix your emails services. Last bumped on Sep 16, 2025, 8:31:56 PM
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Hi, if you get in touch with us at support@grindinggeaer.com we can ask you some questions to verify your account without a code. We will be able to help you from there.
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Hello! Thanks for the reply. I did do that some hours ago, but I was concerned that maybe you don't receive my email without the activation code, or maybe that, since your email server is not sending emails to my email, it might somehow also not receive mine or filter them out. If needed, I can write my email here.
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If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can, no need to write it out here as well.
We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. | |
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Okay, thank you. I am just concerned it might take a while, since I don't have a verification code, and I am unable to play PoE2 after having just bought it, and I also can't play PoE. If there is anything you can do to speed it up I would be grateful.
In any case, thanks for the replies! |
