Merging accounts, No response from Support
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I sent an email on August 27th asking if it’s possible to merge the two accounts, my original PoE account and the new one I have on Steam, but I haven’t received a reply. Do you know if this is something that’s happening in general, or how long it usually takes? I have several premium stashes and other things that would be useful here.
Last bumped on Sep 16, 2025, 10:40:58 AM
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Hey there,
If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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Great! Yes, I did send the email with the verification code and everything. I just wanted to know if there was a delay, that’s all. I didn’t want to send any extra emails and make things harder for the support team, that’s why I asked here first. Thanks a lot!
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