GGG's site not allowing me to upgrade my Pack?

Howdy, - So I've been trying to upgrade to the the next tier PoE 2 Lord of Ogham Supporter Pack over to King of the Faridun Supporter pack. The stranfe thing is, I've tried multiple times, and it keeps denying my payment methods. And I double-checked it wasn't on my end, by adding funds to my Steam Wallet & also checking my balance. So I'm not real sure what's going on?

Screencaps: https://i.imgur.com/O64ue53.png
https://i.imgur.com/gmT8aLA.png

My User ID is: Lemryk#2356
Ordo ab Chao
Last edited by Lemryk#2356 on Sep 14, 2025, 12:53:47 AM
Last bumped on Sep 14, 2025, 2:42:56 AM
Hey Lemryk,

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.
Oh, and a screencap of PoE2 purchases via Steam Wallet as well: https://i.imgur.com/bUOhE7z.png
Ordo ab Chao
Is it possible to upgrade a Supporter Pack via coins? As I'm still able to purchase those for some reason.
Ordo ab Chao
Closing out this thread. o7 (or not, only allows editing lol.)
Ordo ab Chao
Last edited by Lemryk#2356 on Sep 14, 2025, 2:45:57 AM

Report Forum Post

Report Account:

Report Type

Additional Info