point shop issue

I purchased a hideout decoration object called "Demonic Portal" from the PS Point Shop,
but it says it's unavailable for use when I tryed to.
It it can't be used, it shouldn't be available for purchase in the first place, but it was.
I'm requesting a prompt refund of my points.
Last bumped on Sep 10, 2025, 5:52:06 AM
Refund requests aren't a technical issue.

You'll need to email support@grindinggear.com to discuss this with GGG privately.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

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