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hey,

how long is it roughly to get a reply from tech support, been waiting for four days and cant play the game :(
Last bumped on Sep 9, 2025, 1:17:45 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!

Please note, however, that we are not currently able to provide technical support via our Support team.

We have provided the following resource to help with troubleshooting technical issues: https://www.pathofexile.com/forum/view-thread/3072628

We also recommend checking out the Known Issues thread to see if the issue you are experiencing is listed here: https://www.pathofexile.com/forum/view-thread/1733474

Otherwise, please post your issue in the Technical Support subforum and include as much information as you can. You can find this subforum here.

Alternatively, if you believe you are experiencing a bug, you can post in the Bug Reports forum here.

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